Fix Redemption Helper Outlook Extension Error

Anurag Bansal

Anurag Bansal is the Founder & CEO of Techacker. He is an entrepreneur, technology enthusiasts and social media strategist helping startups and fellow entrepreneurs achieve success by leveraging the power of internet, social media and mobile web. Catch him on Twitter (@techacker), Facebook and Google+.

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137 Responses

  1. sjrily says:

    awesome! Thanks so much1

  2. Andrew Clare says:

    Thank you for the advice. Very helpful the annoying error message has gone.

  3. simon says:

    Many thanks, Outlook 2007 on Windows 7 home. Was annoying everytime i started Outlook recently but thanks to you its sorted.

  4. tony says:

    Thank you. also helped me get rid of the eset popup that was very annoying.

  5. Maria says:

    Thank you for your help. You gave me the solution for a problem I have been trying to fix for a week.

  6. Freddy says:

    Many thanks for the help, worked first time after trying all sorts. Thanks again. FM

  7. Hey thanks so much. Went around the world to find so many complicated steps…but this one was easy. Problem solved. God bless you 🙂

  8. Paweł says:

    Thank you, problem solved 🙂

  9. Henry La says:

    Brilliant.. well done.

  10. Helou says:

    thank you very much, it worked as you said.

  11. Noel Edwards says:

    Thanks Anorag, This appears to work for me.Noel 26/02/2013

  12. jenewman says:

    YES!!!! It worked. Thank you. Thank you.

  13. Gore says:

    Thank you so much. Great!

  14. Tehane says:

    Aloha from Hawaii…As we say here, Mahalo nui’ loa (thank you very much) for the tip on fixing the redemption helper outlook extension error.

  15. Scott Montagne says:

    Thanks! It did the trick!!!!

  16. tisha says:

    This took less than a minute and solved a problem that had been bothering me for weeks! Thank you!!

  17. Jack says:

    Thaks for helping with this annoying problem.

  18. Stella says:

    Thanks for that – I had tried all sorts to get rid of it before I found your method. Stella

  19. Gustavo says:

    Thanks a lot!

    • Deva says:

      It’s killing me last one month but rtoday with the help of your article i found this as great solution.

      Thanks to all

  20. wlqesq says:

    OMG, I have been living with that for over a year!   When this started our IT person didn’t know what was causing it, let alone how to fix it.  So, I just lived with it.  Today, I finally was so feed-up I went looking and happened to find your site.  I can’t even believe  that it is gone.   Thank you very, very much! 

  21. Dave in Courtenay says:

    Your solution was so clearly illustrated and acted exactly as you described. I had fiddled and searched through so many MS and independent posts, and software for sale to fix this one issue.
    A breath of fresh air!
    Thank you so much!

  22. Ammar4uall says:

    thanks, its really useful for me 🙂

  23. skywalker says:

    Thanks, simply worked and the problem is gone

  24. Warren says:

    Thanks a lot. I did exactly what the instuctions said, and walla, it worked perfectly. The redemption error is gone.

  25. Dachshunds3 says:

    After trying numerous fixes suggested online, I came across this one by Mr. Bansal. So simple and it actually works!! Thank you so much. The problem occurred when I downloaded the latest software for Logitech Setpoint. Using Win7 and Office 2007.

  26. Mario says:

    Very good! 🙂

  27. itmfm1 says:

    I was ahving the same problem. Also after I did the suggested I deleted the Redemption addin from the c:windows.SysWOW64 directory.

  28. mamakat says:

    thank you!

  29. Howard says:

    simple! many thanks, had the problem for weeks, you enabled me to fix in seconds!

  30. Abydos71 says:

    Thanks heaps.

  31. Aleiromeiro says:

    Problema de erro no Outlook “redemption helper outlook extension” RESOLVIDO!! Thank you! Álei Romeiro from Brazil

  32. Worldc77 says:

    thank you^^

  33. Asg says:

    good job!!

  34. Anton says:

    Thank you atlast i got rid of this annoying redemption pop up when opening outlook

  35. Ffreeety says:

    thanks very much – saved hours of looking around trying to fix this

  36. Jfk says:

    definitly works with all redemption errors. thanks

  37. Crosbydave says:

    Thank you so much–this has plagued me every time I opened up Outlook for the last six months! 

  38. Billk says:

    Works like a charm…thanks!

  39. Ykjoe says:

    Thanks for helping with this annoying error message. It seems to be gone!

  40. David says:


  41. Ruzty says:

    Thanks a lot!!!! It worked. My “error” appeared after I uninstalled Samsung Kies. Now thanks to your advise it’s gone

  42. Elmansy says:

    March 2011 and still good, fixes an add-in problem today using the directions. Thanks

  43. James_bond says:

    february 2011 now – still a good problemsolving post, thasnks!!!!

  44. Rob says:

    Valeu, resolvi a mensagem irritante!!!!

  45. Nirav joshi says:

    Gr8, thanks a lot

  46. phil says:

    Thanks a lot !!!! works great… I was pretty annoyed with this message due to inproper uninstallation of PersonnalBrain…

  47. Nico says:

    Thanks !
    it works ! Great

  48. Curly says:

    Thanks for the info. I am trying this, and I hope that it will also work for me.

  49. Cezarbn says:

    Yes, it works! This annoying error is gone!

  50. Almad says:

    A+++++++++++++++helper. Thanks. Al

  51. Knowliz -_-_-_- says:

    Thanks, it works.

  52. Nestav says:

    What you really should do – just remove file extend.dat and restart Outlook! That is suggestion from Microsoft.

  53. Clare_turton says:

    Thanks for this..the pop up had been starting to get on my nerves….especially as I knew which program had installed the add-in in the first place & the fact I’d un-installed it already!

  54. Martin says:

    Thanks for your help, I managed to fix an irritating problem very simply.

  55. Patrick says:

    Thanks so much worked for me! Man that was annoying pop up! I ma glad people like you are out there!

  56. Chris says:

    did read alot about this error finally a solution, great job.

  57. simply says:

    Thanks. It worked for me.

  58. Angel Acosta says:

    Thanks so much it solve my problem, God bless you!

  59. SML says:

    Thank you so much. This error has been driving me crazy for months. You have no idea….Sara

  60. Xfsui says:


  61. Guest says:

    yay – I just started having this issue so appreciate the assistance!

  62. KEY2ALLDOORS says:

    i was pull ing my hair out untill i came to this site. Here i found the answer to my redemption-add-in
    I flowed the advice above now everything is fine, THANKS

    THE KING52

  63. Bharath says:

    ThanQ so much for your timely Help. My problem has been rectified.

  64. Guenter says:

    Thanks, this help me also an windows 7

  65. John says:

    Excellent. Thanks! I had the same prob after I uninstalled Memeo. Now fixed! Top fellow!

  66. Scottb says:

    Worked great, thanks a million.

  67. John says:

    ooooppppss It helps to follow your directions exactly. It’s gone! Thank you for the advice, for I would not have known how to do this.

  68. John says:

    It doesn’t show a “Redemption” anything. I don’t know what to do next?

  69. editor says:

    It’s work thank you for your advise

  70. Elle says:


  71. asdf says:

    excellent, thanks.

  72. Anonymous says:

    new error message “” is unknown or cannot be found

  73. arnaldo guidotti from Italy says:

    fix outlook redemption error: you r magic. It worked. Thnks

  74. Anonymous says:

    Thanks, that did the trick

  75. Anonymous says:

    You are very kind, i must be so gratifull because with all that information you have gived, that help me in that problem. May be, that wasnt a problem, but isnt an usefull situation. May be there are not to much people that knows how to save that. Let me tell you something and if you can, you could tell me… i began to use a new windows 7, because my mistake, i used a memeo sync, and as it wasnt for a win 7, i cuoldnt use it, and began wiht that error on outlook, i used revouninstaller to take that program of, and did it, but appear that problem in outlook. Thanks about you told, that didnt appear more, but i must do a question… that could generate a problem in future because i must turned off an usefull work on outlook?? Sorry because my english is not my native language. Thanks for you answer. if you want, writte to my email:

  76. Jørgen Bork says:

    Thanks from Denmark!

  77. Walt says:

    THANK YOU. Dell Tech couldn’t figure this out. His best guess is that it was caused by my firewall.

  78. Mark says:

    It’s the simple things in life that make me happy – and getting rid of my teamscopesupport.dll error when opening Outlook is just an example of the simplest fix, resolving an annoying error. Indeed my problem revolved around “redemption helper” as well – so your solution worked perfectly. – Many Thanks!

  79. John says:

    Great advice, thanks!

  80. Sergio says:

    solved! thank you so much!

  81. Dorotea says:

    Excellent!!! Thank you very much

  82. Dana Labrie says:

    Thank goodness – that was the most annoying problem I had this week ahead of having a flat tire due to my cars’ metal nitrous tire pressure valve cap eroding the valve stem (ok that will be my other Tweet Peeve for the month)! Had the same message as you that I needed an update from ACT for my redemption.dll since it was amuck. ACT had no updates – but I bet I could find one if I paid for their “warrenty and help” which is probably hundreds of dollars for the estimated one question answered per year… and a double wammy I could not uninstall mscoree.dll since Vista is so rigid and as it said I didn’t have admin rights (of Bill Gates??) to delete the file. Thank you – !

  83. Dhaval says:

    Yes, absolutely a Memeo thing. My antivirus raised an alarm one day about this file and I quarantined or deleted it. Since then this issue has come up.

    Now solved after your solution but the question is can we reinstate that Memeo file? May be it is useful for backing up the OST file.

    • Dhaval, I am happy that your issue was fixed. I haven’t seen any use of this Memeo file. It has been over 2 years when I deleted this file and never faced any issue.
      All other readers too didn’t report any issue so far. So I assume it is fairly safe to be without this file. Also looks like the website itself is down where a forum was maintained for this plug-in. So I am not sure if there is any further development happening on this.
      You got the idea right…

  84. Bob says:

    Thanks so much for helping me with this annoying message. I too had installed the crappy memeo software and hated it. This was very helpful!!

  85. Linda says:

    Thank you so much. Like you, I have searched the net for over a week trying to fix this problem. Thank you again!!!!!!!!

  86. Sara says:

    Thanks for this, it was driving me crazy!

  87. Sara says:

    Thanks for this, it was driving me crazy!

  88. Redemption Helper Outlook Extension Error

    Your cure for the problem was so simple – very easy to do and better than that it worked 100%

    • Thanks guys…
      I am really happy to have helped so many people till date.
      Appreciate your visit on Knowliz. Hope you find other articles also interesting…

  89. robn says:

    That was excellent – had an identical problem, You solved it for me! Thanks.

  90. islandmomof3 says:

    Thank you for the resolution to this annoying error. I appreciate the help!

  91. Garry says:

    Thank you very very very much!

  92. Satish Reddy says:

    Thank you it helped me to fix the this issue ….

  93. CJ says:

    I searched my computer for where the file said it was located (and it wasn’t) your suggested fixed it, no problems.

  94. joey says:

    It has been bothering me for weeks, and now it is off my back. Many thanks………..

    • Wow!!! That’s awesome. But I wonder how come this issue hasn’t been fixed in Outlook 2007 yet. I originally wrote this article in Dec 2007, so it is almost 2 years now. And people are still facing this issue.
      That’s really something not good on part of the concerned teams at Microsoft, Dell or whatever. This issue should have been long gone…
      No wonder people are just stuck with Windows willy-nilly otherwise they would have moved to Linux long back if Windows wasn’t their default OS environment.

      Anyway, I am happy that people are still finding it useful.

  95. Jim says:

    Worked for me! Thanks!

  96. Craig says:

    Way to go. That begins a new day for me without that irritating error message. Thank you!

    • You are very welcome Craig..
      Have a nice day. Keep reading Knowliz for similar tips and tricks brought to you specially from the technology world.


  97. Anurag Bansal says:

    I guess, this is an ugly add-on required for MediaDirect to pull your Outlook data or something like that.
    But because of some updates, it becomes useless and keeps interfering with Outlook to run smoothly.
    I uninstalled it long back and haven’t faced any issue with my system so far and I think other readers have also mentioned the same.
    So I will say, it is fairly safe to remove it.

    Hope this information helps.
    Anurag Bansal

    • Robins0510 says:

      I just had this matter pop up after fixing a kem.exe error by removing my Logitech Software, went from one matter to the other, lol… following your instructions did the trick… Thanks so much!

  98. Anonymous says:

    what is the redemption helper that we are removing?
    I would just like to know what it is that we are un-installing.


  99. Anonymous says:

    Thanks, that was tops

  100. Anonymous says:

    Finally, my cell can sync with outlook without that annoying error that was stopping it. Many, many THANKS!

  101. Anonymous says:

    Thanks, it fixed my problems too!

    Børge from Norway.

  102. Anonymous says:

    thank you milion times!!!

  103. Anonymous says:

    thank you for the post that was good to me too

  104. Anonymous says:

    Thank you very very much, So many people posted comments on this, but no one provided a solution. Again, thanks for taking away annoyance from my life

  105. Anurag Bansal says:

    You are welcome my friend.

    Happy to help.

    Anurag Bansal

  106. Anonymous says:

    Thanks a million. This is great help.

  107. Anonymous says:

    Great work. Thanks for the solution

  108. Anonymous says:

    Great job! Thank you for posting this! My hero!

  109. Anonymous says:

    Hey, great advice. Solved the problem for me! Thanks!

  110. Anonymous says:

    Thank you so much for your detailed description of how to remove this annoying error.
    It was very helpful

  111. Anonymous says:

    Awesome. the rest of the sites just talked about the problem and you had the solution

  112. Anurag Bansal says:

    Your welcome @KV.

  113. KV says:

    Awesome…thanks for the tip!

  114. Anurag Bansal says:

    Oh, wow…
    That’s good.
    Happy to have you helped somehow.

    Anurag Bansal

  115. blubull says:

    I googled my problem, found your answer, and it worked. Saved me from formatting and reinstalling everything.

  116. Anonymous says:

    Thanks. I fixed the problem.

  117. Anonymous says:

    So far so good.. Thanks for the top

  118. Tim says:

    Thank you very much for telling me how to get rid of that error. I would have had no clue otherwise!

  119. Anurag Bansal says:

    I am happy that this quick tip is helping you guys out there. I myself got very frustrated with this problem.

    Happy that it helped.
    Anurag Bansal

  120. Christian Garcia de says:

    it helped me out! thanks

  121. Gillian says:

    Yey! You star!!!

    That’s been bugging me for a couple of months!!!


  122. Anurag Bansal says:

    Thanks for the update businessaffairsguru. That will definitely help the readers.

  123. BusinessAffairsGuru says:

    One problem with deselecting all instances of the “Redemption helper add-in” is that it is a hook that is used by a lot of legitimate Outlook extensions and add-ins to perform their tasks. If you uncheck them, some additional feature you installed (or some other program you like installed) into Outlook will be gone.

    • pierina says:

      hi! from Uruguay / South America!
      you helped me a lot with your solution for the “redemption helper outlook extension”. It really worked!!! Thank you!!!!!!!!